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  • What sizes are available?
    We offer three sizes in both portrait and landscape orientations: Small: 40x60 cm Medium: 50x75 cm Large: 60x90 cm
  • What’s included with my order?
    ✔ High-quality acrylic panel ✔ Pre-installed LED neon lighting ✔ Power adapter and controller ✔ Wall mounts for easy installation
  • How do I install my neon poster?
    Your poster comes with wall mounts for easy installation. Simply fix them to a flat surface and plug them in—no complex setup required.
  • Are your posters made from real neon lights?
    No, we use LED neon strips that give a neon glow while being more energy-efficient, durable, and safe for indoor use.
  • What types of posters do you offer?
    We specialize in acrylic neon posters featuring high-quality LED lighting. Our posters come in multiple sizes and can also be customized.
  • Can I customize my own neon poster?
    Yes! If you have a custom design or idea, you can request a custom poster by clicking the button on our customization page.
  • Can I request a specific car model or design?
    Absolutely! If you don’t see your preferred model in our collection, send us a request through the custom order form.
  • How long does delivery take?
    Orders typically ship within 5-7 business days, depending on your location. Custom orders may take longer due to the design process.
  • Do you ship across India?
    Yes, we deliver all across India with trusted courier services.
  • Will I receive a tracking number?
    Yes, once your order is shipped, you will receive an email with the tracking details.
  • What payment methods do you accept?
    We accept credit/debit cards, UPI, wallets, and net banking for a seamless checkout experience.
  • Do you offer discounts or promotions?
    Yes! We frequently offer discounts and special coupon codes. Keep an eye on our website or follow us on social media for the latest offers.
  • Is there a warranty on the posters?
    Yes! We provide a 6-month warranty on the LED and adapter.
  • Do you offer returns or exchanges?
    Since our posters are custom-made, we only accept returns for damaged or defective items. Please record an unboxing video for claims
  • How do I contact support?
    You can reach us at thebacklightstore@gmail.com or through our contact page for any queries.
  • What sizes are available?
    We offer three sizes in both portrait and landscape orientations: Small: 40x60 cm Medium: 50x75 cm Large: 60x90 cm
  • What’s included with my order?
    ✔ High-quality acrylic panel ✔ Pre-installed LED neon lighting ✔ Power adapter and controller ✔ Wall mounts for easy installation
  • How do I install my neon poster?
    Your poster comes with wall mounts for easy installation. Simply fix them to a flat surface and plug them in—no complex setup required.
  • Are your posters made from real neon lights?
    No, we use LED neon strips that give a neon glow while being more energy-efficient, durable, and safe for indoor use.
  • What types of posters do you offer?
    We specialize in acrylic neon posters featuring high-quality LED lighting. Our posters come in multiple sizes and can also be customized.
  • Can I customize my own neon poster?
    Yes! If you have a custom design or idea, you can request a custom poster by clicking the button on our customization page.
  • Can I request a specific car model or design?
    Absolutely! If you don’t see your preferred model in our collection, send us a request through the custom order form.
  • How long does delivery take?
    Orders typically ship within 5-7 business days, depending on your location. Custom orders may take longer due to the design process.
  • Do you ship across India?
    Yes, we deliver all across India with trusted courier services.
  • Will I receive a tracking number?
    Yes, once your order is shipped, you will receive an email with the tracking details.
  • What payment methods do you accept?
    We accept credit/debit cards, UPI, wallets, and net banking for a seamless checkout experience.
  • Do you offer discounts or promotions?
    Yes! We frequently offer discounts and special coupon codes. Keep an eye on our website or follow us on social media for the latest offers.
  • Is there a warranty on the posters?
    Yes! We provide a 6-month warranty on the LED and adapter.
  • Do you offer returns or exchanges?
    Since our posters are custom-made, we only accept returns for damaged or defective items. Please record an unboxing video for claims
  • How do I contact support?
    You can reach us at thebacklightstore@gmail.com or through our contact page for any queries.
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